Mom n Track · Terms
Terms of use.
Updated 2026-10-18 · Version 1.3
Using Mom n Track
These terms are an agreement between you and Firloop LLC, based in Seattle, Washington, USA, the operator of Mom n Track. They apply to the Mom n Track mobile apps and public marketing website. To create or access a mobile account, you must be 18 or older, explicitly agree to these Terms and acknowledge the Privacy Policy. You must be legally able to agree and authorized to provide any information or manage care for another person. A dependent’s care profile does not permit the dependent to sign in under age 18. You must have appropriate parental, guardianship or other lawful authority to manage a child’s records. Optional permission choices are separate from this agreement. Contact support@momntrack.com with questions.
Care coordination, not medical care
Mom n Track helps organize and share care information. It does not provide diagnosis, treatment, emergency monitoring or guaranteed reminders. AI responses may be incomplete or wrong. Verify important information with the relevant care provider and do not change treatment based only on the app. In an emergency, contact appropriate emergency services directly.
Your account and care circle
Keep your sign-in access secure and provide accurate information. You are responsible for the people you invite and the permissions you grant. Only access or enter records you are authorized to manage. Care-circle access and account ownership are separate from a subscription. You may not impersonate others, bypass access controls, upload unlawful content, misuse private information or disrupt the service.
Your information
You retain your rights in content you provide. You allow Mom n Track and its service providers to store, process, display and share it as needed to provide the features and permissions you choose. Our Privacy Policy explains data handling, including private profile-photo storage and temporary access links, cloud processing, connected health, analytics and optional advertising. Do not upload sensitive information unnecessarily.
Plans and limits
Free supports you and two other people, has no AI allowance and may show ads. Pro supports six people total, is ad-free and includes 100 AI requests per month. Ultra supports unlimited people, is ad-free and includes 1,000 AI requests per month. Reference launch prices are USD $2.99/month or $29.99/year for Pro, and $9.99/month or $99.99/year for Ultra. Yearly subscriptions are charged in full annually; AI allowances still reset monthly. Store checkout shows availability, final local price and applicable taxes. The owner’s plan covers their own family circle, including the owner. Offline profiles and linked accounts each count once; linking an existing profile does not add a place. Joining another owner’s circle does not use your personal allowance. Free invited members can view shared information and update their assigned tasks and notes. Paid caregiver tools require an explicit owner grant. AI allowances are shared across your circles, reset by UTC calendar month, do not roll over and do not incur automatic overage charges. Successful responses, including supported greetings and navigation, count as requests.
Purchases and cancellation
Where offered, paid subscriptions are purchased through Apple or Google and renew monthly or yearly according to the selected billing period unless cancelled through that store. Manage changes, cancellation and refund requests through the store’s applicable process. Cancelling normally keeps paid access until the verified expiry, unless the purchase is refunded or revoked. Existing care records remain available after downgrade, subject to permissions; adding people or using AI may be limited. Deleting the app or your Mom n Track account does not itself cancel a store subscription. Your verified plan is available on supported iOS and Android devices when you sign in to the same Mom n Track account. Billing remains with the store where you purchased the subscription and the Apple Account or Google Account used for that purchase. Upgrades, plan changes, cancellation and refund requests must use that store’s applicable process; you do not need the original physical device. Signing in on another platform does not transfer billing between stores. Mom n Track may prevent purchasing another subscription through a different store while your existing subscription is active to avoid duplicate billing.
Availability and changes
Features depend on supported devices, network connectivity, permissions and third-party services. Sync, AI, health imports, ads and notifications can be delayed or unavailable. Review important care information and maintain appropriate independent arrangements. We may update features or suspend access for abuse, security or legal reasons, subject to applicable rights. Published plan limits and current store terms govern paid offerings.
Leaving and deleting
Use Account settings → Delete account to start deletion. Circle owners should contact support to arrange account and care-circle deletion while preserving any shared records that must remain. You can also request deletion through the website’s account-deletion page. Account deletion does not automatically erase shared care history retained for other authorized members. The Privacy Policy and deletion page explain retained information and options for further data requests.
Responsibility and legal rights
To the extent allowed by applicable law, the service is provided as available without a guarantee of uninterrupted, error-free operation or fitness for a medical purpose. Nothing in these terms excludes rights, guarantees or liability that cannot lawfully be excluded. Apple, Google and other third-party services have their own terms. We may revise these terms, update the date and provide notice where appropriate.
See our Privacy Policy.